Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase from Agape Life Sciences.
Due to the nature of dietary supplements and for health and safety reasons, we cannot accept returns of products that have been opened or used.
Unopened products: Unopened, unused products in their original condition may be returned within 30 days of delivery. Please contact us before returning a product so we can provide return instructions.
Damaged or incorrect orders: If your product arrives damaged, defective, or you receive the wrong item, please contact us promptly after delivery. We will work with you to replace the product or provide an appropriate refund.
Shipping: Original shipping charges are non-refundable unless the product was damaged, defective, or incorrectly shipped. Customers are responsible for return shipping costs unless the return resulted from our error.
Once an approved return is received and inspected, refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
To request a return or report a problem with an order, please contact Agape Life Sciences through the contact information provided on our website.
This policy does not limit any rights you may have under applicable law.